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American Classic Crash Replacement Program
American Classic offers a crash replacement program (“the program”)
on our new wheel products purchased from an authorized dealer or distributor
for 2 years from date of purchase by the first owner, under the conditions
defined below. This program is available for new products purchased in the USA for USA resident consumers only. The
crash replacement program must be purchased from and registered with American Classic with the corresponding products
within 10 (ten) days of the product purchase. In order to request a rebuild under
this program, the consumer must keep the proof of purchase of the product and
of the crash replacement program, including the date and the name of the
authorized dealer, and must comply with procedures.
In the event of a crash or other impact related rim damage, American Classic has the sole obligation to repair
or replace, at its option, the defective part or product. The program covers
one repair or replacement per wheel for the pair of wheels covered in the
The authorized retailer or consumer must obtain an RA number from American Classic prior to returning a product under this
program by emailing or faxing American Classic.
The entire product, accompanied by proof of the date of purchase and the proof
of registration in the program shall be sent by the authorized retailer or
consumer to American Classic 5420 Airport Blvd. Tampa, FL 33634. The consumer shall be required
to pay shipping costs and shipping insurance for the shipment to American Classic.
strongly suggests using a carton box designed especially for wheels with
adequate protective padding to reduce the risk of damage while shipping. Please
insure your wheel package at the time of shipping to American Classic. All
personal items, including but not limited to cassettes, tires, tubes, rim tape,
computer magnet, quick release skewers, must be removed from your wheel(s)
before sending them in for service. American Classic is not responsible for any
personal items sent in with wheels.
Claims made by other means or without obtaining an RA # cannot be taken into
consideration. The new or repaired product shall be returned to the authorized
retailer or consumer by ground shipping to addresses in the USA only.