Bike Bling .: 1-800-BIKEPRO is Bike Bling

(Your shopping cart contains 2 items for a total cost of $131.49) View My Cart

Search Our Site

Return to Help Index
My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
How do I return an item?
  Return & Exchange Policy

We understand that buying mail-order can be filled with uncertainty. That’s why BikeBling.com provides you with a “No-Hassle” 30 day satisfaction guarantee. If you find that you are not completely satisfied with your purchase, give us a call. We will set up a return, and you are entitled to a full refund of the original purchase price of the returned items minus shipping charges. Make your return within 30 days of the date on your invoice. Please keep the product in its original unused/ uninstalled condition with all of the original packaging.

How do I return an item?

Call our Customer Service Department at 800.BIKEPRO for an RMA (Return Merchandise Authorization). Let us know the Order Number and reason for return. You will find your order number on your invoice copy.
  • You are responsible for return shipping charges. BikeBling.com also cannot be held responsible for any items lost or damaged in shipping.
  • Please allow the usual banking time for refunds to appear on your credit card statement. Often this will be one month. BikeBling.com does not accept COD’s on returns.
  • If you paid by Credit Card, credit will be applied to the card used to place the original order. Please check the date on the credit card originally used. If the card is expired, the credit will not process.
  • If you paid by check or money order, please allow 2 weeks after the return is processed to receive your refund check.
  • If you are sizing shoes or clothing, please don’t wear on a ride. Try them on in the comfort of your home. Please don’t bolt cleats on the shoes if you are thinking of returning. Shoes or Clothing that have been worn or used cannot be returned to BikeBling.com.
My order was damaged in shipment.

All items that are shipped out from BikeBling.com are in new and unused condition. If a package is delivered to you in damaged condition, you have the option of refusing delivery of a package with obvious damage. If you do receive a damaged package, please call BikeBling.com Customer Service immediately at (800) BIKEPRO. We will contact the Delivery Company and file a damage claim. BikeBling.com will arrange for the Delivery Company to pick up the damaged package. Do not take the item for a ride. Do save all boxes and packing material for inspection by the freight carrier. Once a damage claim is made and accepted with the carrier, a claim number is generated. At that time BikeBling.com will work on re-processing the order for the lost or damaged items.

Please call us when you need assistance in resolving a damage claim. We want this to be as painless as possible. These situations do happen and we have experience in resolving damage claims. 

You sent me the wrong item.

Please call us immediately regarding any mistakes on your order. We need to hear about problems within seven days of order receipt. It also helps us to maintain accurate inventory for all our customers.

Our Mistake

You gave us a correct part number and we made a mistake:

  • If an item is missing, make sure and finish checking your order before calling. Inspect packing materials carefully for smaller items. It is easy for small items to get wrapped up in the packing material.
  • Let us know which item(s) you received incorrectly or were missing. We will go over the situation with you.
  • We will find the simplest, fastest way to resolve our mistake. We will reimburse return ground freight on any mis-shipped items the fault of BikeBling.com. We want this to be corrected as simply as possible.

Your Mistake

You placed your order, or gave us on the phone, an incorrect part number(s), or perhaps you just decided it wasn’t what you wanted:

  • Call us up. Let us know the Order number and BikeBling.com part number(s) in question.
  • BikeBling.com will issue an RMA (Return Merchandise Authorization) number. Return the product using your choice of carrier; we recommend a carrier that offers tracking and insurance.
  • Please be aware that we cannot be responsible for returned parts until there is a BikeBling.com confirmation signature with the carrier.
  • Parts must be in original packaging. No returns on parts that have been installed. Please do not use display boxes as shipping cartons.
  • We will issue credit for the item(s) being returned. We do not refund the original shipping charges.
  • You are responsible for paying return freight on returns that are not the fault of BikeBling.com.